Comprehensive Support for Removal Operations II

The Department of Homeland Security (DHS) is issuing a single‑award Indefinite‑Delivery/Indefinite‑Quantity (IDIQ) contract to provide Comprehensive Support to Removal Operations (CSRO) II. The contractor will deliver end‑to‑end services for the Assisted Voluntary Return (AVR) and Incentivized Voluntary Departure (IVD) programs, including outreach, case management, travel logistics, stipend processing, data management, reporting, and optional surge support across up to 35 ICE detention facilities. The effort runs three years (09/29/2026‑09/28/2029) with a ceiling of $2.062 billion and a minimum guarantee of $2,500. • Provide operational support for voluntary return of non‑criminal illegal aliens (detained and non‑detained). • Manage outreach, enrollment, verification, travel booking, ground transportation, and stipend issuance. • Deliver program‑level management, governance, risk, financial tracking, and reporting (quarterly and annual). • Supply data‑management, dashboard, analytics, cybersecurity, and privacy services. • Offer optional surge/contingency staffing and logistics for high‑volume periods. • Must operate under DHS security, privacy, and records‑management requirements; may need access to DHS systems (U.S. citizenship or waiver). • Contractor furnishes all facilities, equipment, licenses, and software; DHS may provide limited government‑furnished equipment at task‑order level.