Description
The Department of Public Safety is seeking a qualified contractor to provide a five-year maintenance plan for the Drivewyze license plate readers at the Centerville Weigh Station facility. The contractor will be responsible for providing support and maintenance services, including scheduled maintenance inspections, unplanned repairs, software services, and warranty extensions. The contract term will commence on the effective date stated in the signing document and will expire on August 31, 2031.
• The contractor must provide remote system monitoring, ongoing operator training, and lifecycle support.
• The contractor must also provide repair and exchange services for system components without charge.
• The contractor must ensure that the system is free from defects in materials and workmanship and conforms to the existing system specifications.
• The contractor must provide a transition plan in the event that the contract is awarded to a new contractor or if the Department of Public Safety decides to perform the work itself.
The evaluation criteria for this solicitation will be based on the best value standard, and the contractor's past performance will be measured in accordance with applicable provisions of Texas Government Code.