Description
The City of Atlanta is seeking qualified vendors to provide a comprehensive, scalable, and secure solution for managing solid waste billing, customer service, and operational efficiency. The selected vendor will be required to design, implement, integrate, and support the system, which must be compatible with Oracle ERP and Esri ArcGIS. The system must also provide accurate billing, customer service, data reconciliation, reporting, and operational efficiency. The vendor must have experience in providing similar services to large-scale municipalities and must demonstrate the ability to perform quarterly parcel intake and data retrieval.
• The vendor must provide a comprehensive implementation plan, including methodology, project phases, key personnel, and coordination with City departments.
• The vendor must demonstrate compliance with technical requirements through a mandatory system demonstration.
• The vendor must provide references demonstrating successful past performance on comparable projects.
• The vendor must comply with all applicable City of Atlanta socio-economic programs, including the Equal Business Opportunity (EBO) and Equal Employment Opportunity (EEO) programs.