Extended Human Risk Management (xHRM) & Behavioral Analytics

Morgan State University's Department of Information Technology is seeking to implement an Enterprise Human Risk Management (HRM) platform to measure, quantify, and mitigate cyber risks driven by human behavior through AI-driven simulations and automated risk-scoring. The scope of work includes providing services related to the implementation of this platform. Key considerations for this project include the ability to provide competent program management, quality control, and meeting performance schedules. • The project requires a professional working relationship with government personnel and reasonable cooperation in resolving customer complaints. • The offeror must maintain a professional working relationship with government personnel. • The offeror must be reasonable and cooperative in resolving customer complaints. • The project scope includes on-site management and coordination of subofferors. • The offeror's overall corporate management, integrity, reasonableness, and cooperative conduct will be evaluated. • The offeror's ability to provide competent program/project managers, supervisors, and workers will be assessed. • The offeror's quality control processes will be evaluated. • The offeror's ability to meet the performance schedule will be considered. • The offeror's ability to take measures to improve schedule problems, if any, will be assessed. • The offeror's ability to provide the required work at a reasonable price will be evaluated. • The offeror's compliance with laws, regulations, and policies, if applicable, will be considered. • The offeror's ability to rectify identified problems in a timely fashion without further incident of the same will be assessed. • The offeror's overall rating will be based on their past performance, including their ability to maintain a professional working relationship with government personnel and their cooperation in resolving customer complaints.