The City of Wilmington seeks a qualified provider to deliver a comprehensive behavioral health and wellness program for its fire and police personnel and their immediate families. The contractor must conduct annual wellness visits, provide individual and family counseling, respond to critical incidents, deliver education and training, and maintain tele‑health capabilities, all while adhering to HIPAA and insurance requirements.
• Minimum 500‑600 annual behavioral wellness visits (in‑person first year, off‑site)
• Crisis and critical‑incident debriefing with rapid scheduling (≤ 24 hrs)
• Ongoing counseling, family services, tele‑health, and quarterly utilization reporting
• Must hold NC licensure, appropriate professional liability insurance, and demonstrate at least five years of experience serving first‑responder agencies
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