The Missouri State University Foundation is seeking a comprehensive, enterprise‑grade constituent‑engagement platform that integrates fundraising, communications, event registration, volunteer and member management, and analytics, with deep integration to Ellucian CRM Advance (and potentially Ellucian Banner). The solution must meet a broad set of functional, security, hosting, support, reporting, and pricing requirements, and be flexible enough to be hosted either on the vendor’s infrastructure or on‑premises at the university.
• Must support PCI‑DSS, HIPAA, FERPA, and ADA compliance, with robust authentication, encryption, and audit logging.
• Requires extensive multi‑channel communications (email, SMS, social, chatbot) and advanced donation processing (recurring, split‑designations, digital wallets).
• Includes full event management (ticketing, QR check‑in, group registration), online community/member portals, volunteer group spaces, and form publishing, all with built‑in analytics and data‑export capabilities.