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Montana State University System·Montana

MSU E-Commerce Platform

Closes in 4 days$500k – $2MRequest for Proposal
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Description

The Montana State University System seeks a vendor to design, implement, and support a fully integrated, vendor‑hosted e‑commerce SaaS platform that will serve its four campuses. The solution must seamlessly integrate with the university’s Ellucian Banner 9.3.29 system for real‑time student billing, payments, refunds, and payment‑plan administration, and must support a broad range of payment methods (credit/debit cards, ACH/E‑check, campus cards, mobile wallets, etc.). The contract includes implementation, training, 24×7 support, and long‑term maintenance with strict uptime, performance, and security requirements (PCI‑DSS Level I, SOC 2 Type II, FERPA, NACHA, EMV). • Provide a SaaS‑based e‑commerce platform (no on‑premise credit‑card data storage). • Real‑time bi‑directional integration with Ellucian Banner for student finance modules. • Deliver implementation (Dec 2026 – Mar 2027), training, documentation, and ongoing 24 × 7 support. • Meet rigorous security and compliance standards (PCI‑DSS 4.0.1, SOC 2, FERPA, NACHA). • Supply detailed cost proposal, references, financial statements, and HECVAT assessment.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Ashley Ward

[email protected]

(406) 994-6399

Key dates

Opened
9/23/2026
Questions due
10/8/2026
Closes
11/5/2026
Duration
4 months

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
MSU-RFP-2027-0866

Budget estimate

$500,000 – $2,000,000

The solicitation does not disclose a total contract value. Based on comparable university‑wide SaaS e‑commerce implementations (including licensing, implementation, training, and multi‑year support), a reasonable ballpark is between $0.5 million and $2 million. Factors influencing the range include the number of campuses (four), the breadth of payment methods, required 24 × 7 support, and compliance certifications (PCI‑DSS, SOC 2). Larger, enterprise‑grade platforms tend toward the higher end, while more modest SaaS solutions fall toward the lower end.

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