Michigan State University is seeking a cloud‑based, scalable experiential‑learning and micro‑internship platform that can be embedded into undergraduate courses, integrate with existing campus systems, and connect students with Michigan‑centered employers. The vendor must provide a ready‑to‑use SaaS solution (no custom build), handle integration (Handshake, D2L/Brightspace, Spartan Experience Record, data warehouse), meet WCAG 2.2 AA accessibility, fulfill strict IT security (HECVAT) and AI‑use restrictions, and deliver comprehensive support for students, faculty, and employers. Pricing must be itemized, include implementation, recurring licensing, per‑student fees with tiered volume discounts, and a three‑year price‑lock. The contract begins with a one‑year term, renewable up to three additional two‑year periods, with a target pilot launch in Spring 2027 for 100‑300 students.
• Provide SaaS platform, integration, and white‑labeling; no custom development required.
• Meet ≥ 99.95 % monthly availability, 2‑second response time, and rapid support response (critical issues resolved within 3 hours).
• Supply accessibility (WCAG 2.2 AA) VPAT, complete HECVAT security questionnaire, and adhere to AI data‑use restrictions.
• Offer employer recruitment, onboarding, and ongoing coaching services, plus faculty onboarding and reporting tools.
• Submit detailed, tiered pricing covering implementation, licensing, per‑student access, employer onboarding, assessment tools, and program‑management support.