Montclair State University is seeking a single contractor (or two separate contractors) to design, implement, and operate a “Digital‑First” textbook and course‑material platform while also delivering an integrated campus retail solution across its Montclair and Bloomfield campuses. The digital platform must support inclusive‑access licensing, OER adoption, multiple acquisition methods (purchase, rental, buy‑back) and integrate with the university’s SIS, LMS, payment and identity systems. The retail portion requires redesign of the existing Student Center bookstore, creation of an online e‑commerce storefront, pop‑up/mobile retail concepts, and management of branded merchandise, all under a commission‑based revenue model. The contract is a 10‑year initial term with an optional 10‑year renewal.
• Provide end‑to‑end digital textbook platform (digital delivery, physical fulfillment, faculty adoption workflow, OER, inclusive‑access).
• Redesign and operate the campus bookstore (≈ 4,845 sq ft) plus online store, pop‑up units, and merchandise licensing compliance.
• Supply staffing, technology integration (LTI 1.3, APIs, PCI‑DSS, WCAG 2.1 AA), marketing, pricing policies, and monthly financial reporting.
• Deliver capital‑investment plans, transition plans, and ongoing support for both scopes, with optional regalia services.