Description
The University of Toledo is seeking a vendor (or consortium) to operate and manage its campus bookstore, spirit store, athletic‑venue retail outlets, the UT Medical Center gift shop, and an integrated online/e‑commerce platform for a five‑year term (renewable for an additional five years). The contractor must provide full‑service retail management, inventory control, staffing, technology integration with the university’s Banner system, merchandising, and support for textbook services (including print, digital, rental, and inclusive‑access options). The RFP calls for a detailed financial proposal with commission‑based compensation, a transition plan, and compliance with HIPAA, ADA, and insurance requirements. Evaluation will weigh technology capability, alignment with university goals, mandatory compliance, financial value, operational experience, and risk‑management approach.
• Manage physical bookstores (main campus, health‑science campus, medical center) and online storefronts.
• Provide staffing, inventory, merchandising, and pricing‑transparency for textbooks and university‑branded apparel.
• Deliver a technology solution that integrates with Banner/DTAS, offers real‑time inventory, mobile app, and ADA‑compliant e‑commerce.
• Submit a financial model with commission rates, five‑year pro‑forma, and optional capital‑investment or sponsorship options.
• Meet insurance minimums ($2 M per occurrence, $5 M umbrella) and submit a bid bond; comply with HIPAA and other statutory requirements.
Attached files
Contact
Kim Sutton(Contract Manager)