IIE Preferred Partners for Web Design/ Web Hosting Services

The Institute of International Education (IIE) is establishing a preferred‑vendor pool to provide end‑to‑end web‑related services over a five‑year term, renewable annually. Vendors must demonstrate capabilities in web strategy, UI/UX design, managed hosting, ongoing maintenance, security, accessibility, and integration with enterprise systems. The solicitation emphasizes U.S.‑based hosting (Pantheon for Drupal, WPEngine for WordPress), compliance with WCAG 2.1 AA, and ISO 27001 or SOC 2 Type II security certifications. IIE expects 3‑5 projects per year, each ranging from simple sites (~2 months) to complex redesigns (~1 year). Selected partners will receive task orders for design, development, hosting, and support, with pricing structured via fixed‑price builds, monthly security fees, and capped hourly rates for enhancements. • Design & UX services covering strategy, wireframes, prototypes, and AI‑enabled features. • Managed hosting on preferred platforms with 24×7 support preferred, plus backup, DR, and performance monitoring. • Ongoing maintenance, security updates, accessibility compliance, and integration with OKTA SSO and optional CRM systems. • Required certifications: ISO 27001 or SOC 2 Type II plus NIST CSF‑mapped assessment; no use of Huawei/ZTE equipment. • Contract length: up to five years with annual renewal option; pricing model flexible (rate cards, fixed‑price, retainers).