BD FACSymphony A-5 Flow Cytometer Maintenance Agreement

The National Institute of Neurological Disorders and Stroke (NINDS) seeks a firm‑fixed‑price, base‑year plus two option‑year service agreement with BD Biosciences, the original equipment manufacturer, to provide preventive maintenance, remedial repairs, unlimited technical support, and on‑site service for a BD FACSymphony A‑5 Flow Cytometer (Serial No. R66096400071) located in Bethesda, MD. The contractor must perform two preventive maintenance inspections per year, supply OEM‑certified parts at no cost, and respond to service calls within 48 hours for on‑site repairs. The agreement is structured as a sole‑source award under FAR 6.302‑1. • Base‑year plus two optional years (up to 3 years total) of instrument maintenance and repair. • Two scheduled preventive‑maintenance visits per 12‑month period, plus emergency support as needed. • Unlimited telephone technical support; on‑site technician response within 48 hours if remote support fails. • All OEM parts (except consumables) provided at no cost; shipping/handling also covered.