Description
The County of Los Angeles, Internal Services Department is seeking bids for the maintenance and support of Calabrio quality management software. The contract will be for a period of one year, from December 1, 2025, to November 30, 2026. The successful bidder will be required to provide maintenance and support services for the Calabrio software, including troubleshooting, updates, and technical assistance. The bidder must be an authorized distributor or reseller of Calabrio products and must provide a letter of certification from the manufacturer. The bid must include the quantity, unit price, and extended amount for the services.
• The bidder must meet the operating requirements of the using department.
• The bidder must provide new, unused, current models of the software.
• The bidder must guarantee that the items purchased are equal in quality and pattern to those specified.
• The bidder must provide technology errors and omissions insurance, including cover for liabilities arising from negligent acts, errors, omissions, in rendering or failing to render computer or information technology services and technology products.