Parking Control Enforcement Services

The City of Santa Ana is seeking a qualified firm to provide comprehensive parking control enforcement services across the municipality. The contractor will staff and operate enforcement vehicles 24 hours a day, seven days a week, handling municipal code and California Vehicle Code violations, street‑sweeping curb enforcement, residential permit‑parking districts, and parking‑meter enforcement. The scope includes providing supervisors, full‑time and part‑time parking ambassadors, vehicles, uniforms, training, insurance, reporting, and on‑call support for special events. The contract is a one‑year fixed‑price agreement with the possibility of up to four one‑year extensions, totaling a maximum of five years. • Provide 24/7 parking enforcement with at least 1 supervisor, 5 full‑time and 2 part‑time ambassadors (or expanded staffing for future permit districts). • Supply and maintain enforcement vehicles, GPS tracking, uniforms, and all required insurance/bonding. • Submit hourly rate proposals (minimum $28/hr for supervisor, $22/hr for ambassadors) and meet detailed reporting, training, and audit requirements.