Description
The California Science Center is seeking a vendor to provide an alarm notification software solution that is compatible with their existing Rockwell FactoryTalk software. The selected vendor will be responsible for licensing, installing, and configuring the software, as well as providing technical support. The scope of work includes providing annual named user licenses, labor necessary to supply and install the software, and monthly 24/7 technical support. The contract term is from January 1, 2026, to June 30, 2026, with two optional one-year extensions. Key features of the software include real-time alarm and event monitoring, notification management, and a service level agreement ensuring 99.9% system uptime.
• The software must be fully compatible with the Science Center’s existing Rockwell FactoryTalk software.
• The vendor must provide a valid software license that meets all requirements and guarantees that they hold all necessary rights to the license software.
• The vendor must provide timely technical support for the duration of the contract.
• The vendor must configure the software to monitor all alarms and send instant notifications to designated communication devices and emails.
• The vendor must ensure that all set parameters are monitored by the alarm notification software 24 hours a day, seven days a week.