Description
Union County is seeking a comprehensive Government Property Tax Management Software Solution to support the complete lifecycle of property tax administration. The solution should include Computer Assisted Mass Appraisal (CAMA), real and personal property administration, tax billing and collections, land records integration, reporting and analytics, and citizen-facing services. The county is looking for a scalable, fully integrated, and secure solution that can be hosted in the cloud or on-premises. The selected vendor will be responsible for implementing the solution, providing training and support, and ensuring compliance with North Carolina General Statutes. Some key features required include:
• Multi-year parcel history and revaluation modeling
• Integration with GIS and ERP systems
• Advanced reporting and analytics
• Cybersecurity controls and audit tracking
• Scalability to support continued population growth
• Mobile field data collection tools
• Online payment portal and citizen self-service capabilities
The county encourages vendors to propose solutions that meet or exceed the technical, operational, statutory, and strategic needs outlined in the RFP.