Description
University of Massachusetts is seeking proposals from qualified vendors to provide a comprehensive parking‑citation management and Pay‑By‑Plate solution for its campuses. The contract will cover the issuance and processing of parking citations, a mobile‑payment platform for drivers, integration with existing Amano McGann kiosks, migration of historical citation data from the current provider (Passport), and licensing for back‑office and enforcement staff. The award will be an OPEX‑based service contract with the vendor acting as the Merchant‑of‑Record and assuming PCI‑DSS compliance responsibilities. The full solution must be operational by July 1 2026.
• Core services: citation issuance, appeals handling, and mobile/pay‑by‑plate transaction processing.
• Licensing: 3 concurrent back‑office user licenses and 5 enforcement (handheld) licenses; integration with one mobile Genetec LPR unit.
• Data migration: convert historical ticket data from Passport to the new system.
• Compliance: vendor must provide PCI‑DSS compliance attestations and act as Merchant‑of‑Record.
• Timeline: proposals due May 6 2026; solution go‑live July 1 2026; no phased rollout permitted.
Attached files
The solicitation documents live at the source — open the bid source above to download them.