Description
Michigan State University is seeking a partner to provide mental health crisis support and on-demand telehealth counseling services to its students, faculty, and staff. The selected supplier will be required to provide 24/7 telephonic support, follow-up reports, and utilization dashboards. The supplier should also be able to provide services on platforms other than telephone, such as text messages. The university is looking for a supplier that can provide diversity of counseling staff, session platforms with ease of use, and availability of sessions outside of traditional business hours. The contract will be for a period of one year, with the option for extension.
• Mental health crisis support and on-demand telehealth counseling services
• 24/7 telephonic support
• Follow-up reports and utilization dashboards
• Services on platforms other than telephone, such as text messages
• Diversity of counseling staff
• Session platforms with ease of use
• Availability of sessions outside of traditional business hours