UMD - Point of Sales and Mobile Ordering RFP

The University of Minnesota Duluth’s Dining Services department is seeking a comprehensive solution to replace its legacy point‑of‑sale (POS) and mobile ordering systems. The new solution must integrate with existing campus card infrastructure (Atrium) and optionally with third‑party platforms Jamix and Nutrislice. Required hardware includes six self‑order kiosks, six iPads for back‑of‑house mobile ordering, two kitchen display screens, and 13 pin‑pads/swipers, all of which must work with the university’s terminals. The system should support meal‑plan redemption, credit‑card, cash, and dining‑dollar transactions, and serve roughly 25 management users and 20‑30 cashiers across residential dining halls and retail locations. Vendors must submit a single, unified POS + mobile‑ordering solution (or a compatible combination) through the MBID online portal by the hard deadline of 30 Oct 2026. • Replace legacy POS hardware and software across all dining venues. • Provide integrated mobile‑ordering capability via iPads. • Ensure compatibility with Atrium campus‑card system and optionally Jamix/Nutrislice. • Support multiple payment methods and meal‑plan redemption. • Deliver, install, and configure hardware (kiosks, iPads, KDS screens, pin‑pads). • Offer training, support, and ongoing maintenance for university staff.