Comprehensive Management Study for The City of Denton’s Water, Wastewater, Solid Waste, Drainage, and Electric Utilities

The City of Denton is seeking a vendor to conduct a comprehensive management study of its Water, Wastewater, Solid Waste, Drainage, and Electric utilities. The study aims to evaluate operational efficiency, management practices, regulatory compliance, financial performance, customer service, and overall effectiveness across all City utility services. The vendor should have expertise in utility management, experience with financial analysis and strategic planning, knowledge of relevant local, state, and federal regulations, and a proven track record in conducting similar comprehensive management studies for public utilities. The scope of work includes project planning, data collection, operational assessment, financial analysis, regulatory compliance review, customer service assessment, technology and innovation review, human resources and organizational review, strategic planning, and comparative analysis and benchmarking. • The City's primary objective is to engage a single, highly qualified vendor capable of completing a comprehensive management and optimization study across all utility services. • The vendor should provide a comprehensive final report incorporating all interim reports and recommendations. • The vendor should deliver a final presentation to the utility's management team and board of directors. • The City will evaluate submissions based on vendor qualifications, proposed method and workplan approach, proposed team, and past experience of the firm.