Description
The FDA is seeking a contractor to provide post-warranty preventive maintenance and repair services for a Perkin Elmer TGA-FTIR-GCMS system. The contractor will be required to provide one scheduled on-site planned preventive maintenance visit per year, as well as unlimited on-site corrective maintenance/repairs within 3 business days of call for service. The contractor must also provide OEM-certified replacement parts, unlimited technical support, and a written report summarizing all maintenance and repair activities. The contract will be for a base year with two option years.
• The contractor must have experience providing similar services for the same or similar equipment.
• The contractor must provide sufficient technical information to demonstrate their technical capability.
• The contractor must certify that the combination of equipment maintenance/service it will propose to fulfill this requirement is exempt from the Service Contract Act.
• The contractor must provide a written Accessibility Conformance Report for each item not in compliance with 508 standards.
• The contractor must provide a firm price for the services, including all labor, travel, and replacement parts.