Security Technology Integration and Operations Support (STIOS)

The Department of State is conducting market research via an RFI to identify qualified firms—especially small businesses—that can operate, maintain, and enhance its enterprise security‑technology environment. The contractor would be responsible for 24/7/365 operations and support of the Physical Security Information Management (PSIM) system, the High‑Definition Security Video System (HDSVS), global security network operations, video‑analytics deployment, 3‑D facility modeling, IBM Maximo asset management, SharePoint/PowerApps development, domestic alarm network administration, cybersecurity risk‑mitigation engineering, and related training. The effort is structured as a ten‑year performance‑based contract (12‑month base period plus up to nine 12‑month options) with strict availability and response‑time metrics, and requires a Top‑Secret facility clearance. • Operate and sustain PSIM and HDSVS platforms with 99.9 % uptime. • Provide 24/7/365 operations‑center staffing, global network security, video‑analytics, and asset‑management services. • Deliver cybersecurity risk‑mitigation, training, and 3‑D modeling support while complying with Section 508 and Top‑Secret clearance requirements.