Description
The FAA is seeking a Women‑Owned Small Business to provide long‑term operations, maintenance, and future‑system design support for the NIMS/CMIS enterprise that currently manages the NISC IV contract and will transition to NISC V. The contractor will run day‑to‑day system administration, quality assurance, security compliance, help‑desk support, reporting, and act as a subject‑matter expert for the design and implementation of a new system to support NISC V. The effort is a firm‑fixed‑price services contract with a 12‑month base period and up to four one‑year options (total possible performance up to five years). Key deliverables include continuous system availability, quarterly/annual reporting, security certifications, transition‑in/out plans, and optional travel/ODC expenses.
• Operate and maintain the existing NIMS/CMIS platforms (Oracle, ColdFusion, etc.) and integrate with FAA PRISM and Delphi financial systems.
• Provide quality assurance, security compliance, help‑desk, training, and reporting services.
• Serve as SME to design, develop, test, and deploy a new software solution for the upcoming NISC V contract.
• Deliver transition‑in (≤ 90 days) and transition‑out (3‑6 months) plans, ensuring no interruption of service.