Light to Medium Duty Vehicle Collision Repair

The City of Pasadena is seeking information from qualified vendors regarding industry practices, qualifications, operational capabilities, and service standards associated with providing collision repair and refinishing services for municipal light- and medium-duty fleet vehicles. The city is interested in gathering feedback and recommendations from the industry to assist in determining an optimal solution and procurement strategy. The scope of the RFI includes licensing and regulatory compliance, certifications and qualifications, facility capabilities and equipment, electric vehicle and hybrid repair capabilities, parts usage practices, municipal fleet experience, service levels and operational practices, warranty and quality assurance practices, and paint and refinishing practices. • The city is looking for information on current service practices, operational standards, qualifications, certifications, equipment capabilities, warranty practices, turnaround expectations, electric vehicle repair requirements, and other industry best practices associated with municipal fleet collision repair services. • The city is interested in identifying whether contractors responding to this RFI are ultimately willing to respond to a formal solicitation and potentially accomplish the tasks described in this RFI. • The city is seeking information on the types of fleets vendors have serviced within the past five years, including municipal government fleets, police vehicles, fire department support vehicles, public works vehicles, utility fleets, school district fleets, transit vehicles, and private commercial fleets. • The city is looking for information on subcontractor policies, pricing methodologies, guarantees on paint match, structural integrity, or corrosion protection, and warranty practices.