Description
The State of Missouri is seeking a vendor to provide an unclaimed property solution for the Office of the Missouri State Treasurer, Unclaimed Property Division. The solution must include a web-based application that integrates a public facing unclaimed property Holder-reporting web application and a public facing searchable claims web application. The system must be able to interface with other STO, OA, or vendor systems and capture all information received from the unclaimed property Holder. The vendor must host the system, the web applications, and the data, which must be accessible 24/7. The contract period will be for five years after implementation and acceptance of the system. Key features of the solution include:
• Holder Reporting Application: a public facing web-based application that allows unclaimed property Holders to report and remit their unclaimed property
• Property Search & File Claims Application: a public facing web-based application that allows claimants to search for their unclaimed property and file a claim
• Enterprise Content Management System: a system that stores documents uploaded by unclaimed property Holders, claimants, and STO unclaimed property personnel
• Data Protection: the vendor must document proper controls to safeguard the data
• Publishing Application: an application that extracts annual publishing listing by county
• Claim Processing: the vendor must provide non-FastTrack claim processing services on an as-needed basis
• Call Center: the vendor must provide call center services on an as-needed basis