Description
The City of Lubbock is seeking to enter an annual pricing contract with one or more qualified pump repair service centers to provide shop and/or onsite repair services for various large potable and raw water pumps, including vertical turbine and horizontal split-case pumps. The contract will be for a period of one year with the option to renew for four additional one-year extensions. The City reserves the right to enter one or more contracts with any vendors selected under this RFP process.
• The vendor shall provide pricing for retrieval of pumps needing repair and/or return delivery of repaired pumps to City facilities.
• The vendor shall provide onsite services to fully disassemble and transport to the vendor’s repair center and/or fully assemble and provide onsite startup services to restore operation of the pump(s).
• The vendor shall dismantle pumps and perform diagnostics analysis, producing a full diagnostics report in digital pdf format.
• The vendor shall provide a repair quotation to the City representative before repairs are authorized.
• Pumps shall be fully restored to factory specifications upon receipt of authorization to proceed with repairs from the City representative.
• The vendor shall exercise due diligence to provide prompt repair service.
• A separate line item shall be provided on the proposal for repairs deemed by the City to be mission critical and require emergency repair work.
• Upon completion of the pump repairs, the vendor shall fully test the pump and record all pump test records to the City representative.
• After all repairs and testing are complete, the vendor shall coordinate delivery of the pump back to the installation site.