Description
The State of West Virginia Tax Division is awarding a direct‑award contract to Tyler Technologies for iasWorld software maintenance and support. The contract covers a six‑month service window from October 1 2026 through May 31 2027, providing ongoing system updates, troubleshooting, user support, and hosting services for the state’s tax processing platform. The solicitation is a sole‑source procurement, with no competitive bidding, and all responses must be submitted in hard copy to the Department of Administration Purchasing Division by the deadline. The vendor must be capable of delivering timely technical assistance, maintaining system uptime, and ensuring compliance with state security standards.
• Service period: 10/1/26 – 5/31/27 (≈ 8 months)
• Scope: software maintenance, updates, help‑desk support, and system hosting for iasWorld
• Delivery: on‑site or remote support as required by the Tax Division
• Contract type: direct‑award (sole source)
• Submission format: hard‑copy bid package, no electronic submission
• Deadline: 2026‑10‑09 13:30 EST