NATO Business Opportunity: Provision of Incident Response Services and Surge Capacity

The NATO Communications and Information Agency (NCIA) is seeking a contractor to provide Incident Response (IR) services and surge capacity. The contractor will be required to deliver both IR retainer services and on-demand cyber security services. The IR retainer services will be procured via a prepaid retainer credit model, and the on-demand cyber security services will be procured on an as-needed basis. The contractor must maintain a professionally active facility within the United States, hold a Facility Security Clearance (FCL) at the level of SECRET or higher, and be pre-approved for participation in NATO Competitive Procurement (NCP). • The contractor will be required to provide 24/7/365 operational readiness and surge capacity for remote and on-site support. • The contractor will be required to manage IR retainer credits through a Contractor-owned platform. • The contractor will be required to provide monthly reporting. • The contractor will be required to deliver both Schedule A and Schedule B services for the duration of the Framework Agreement, which is expected to be for a 3-year period.