Description
The City of Fayetteville is seeking a qualified contractor to provide full‑service parking management for its municipal parking assets, including two parking garages, fourteen surface lots, and over six hundred on‑street spaces. The contractor must handle operations, enforcement, revenue collection, permit administration, technology maintenance (DESIGNA PARCS, T2 kiosks, ParkMobile), customer service, special‑event parking, and reporting, while meeting staffing minimums and performance‑penalty thresholds.
• Manage all day‑to‑day parking facility functions (gate arms, pay stations, LPR vehicle, maintenance, snow/ice removal).
• Provide enforcement personnel, issue citations, collect fees, and administer the downtown permit program.
• Deliver extensive reporting (daily finance, weekly operations, monthly/annual performance) and develop a Standard Operations, Procedure, and Audit Manual within 60 days of contract start.