NATO Request for Information: Identity and Access Card Management System

The NATO Communications and Information Agency (NCIA) is conducting market research to identify currently available and non-developmental identity and access cards management systems/solutions on the market. The agency is seeking input from industry to help inform its acquisition planning. The system should be capable of being deployed and used within NATO, NATO Nations, and during NATO deployed operations, and only those software solutions that have intellectual property rights fully residing in NATO member countries will be considered. The system should support various features such as on-premises deployment, cloud deployment, load balancing, high availability, and security controls. • The system should support browser operations for general system administration and system configuration. • The system should support browser operations for administration of business processes related to badge issuance, revocation, and lifecycle activities. • The system should support customizable workflows that model the procedures for badge issuance, badge revocation, and badge lifecycle actions. • The system should provide a self-service portal for persons to perform certain steps of the workflow. • The system should support biometrics capture, face detection, and extraction for standardized face position/size on badges. • The system should provide a software for designing various types of badges.