This solicitation sets forth the mandatory General Conditions that will govern any service contract awarded by the County of Ocean for building‑systems maintenance (HVAC, electrical, plumbing, fire protection, generators, security, elevators, irrigation, etc.). The contractor must:
• Provide qualified personnel who wear visible ID badges and follow County safety, security, and conduct rules.
• Obtain background clearances for work in secure facilities (courthouses, data centers, etc.).
• Not subcontract the primary trade without written County approval; any subcontractor must meet identical insurance, safety, and wage requirements.
• Carry Workers’ Compensation, General Liability, and Automobile Liability insurance and indemnify the County.
• Respond to emergency calls within 1 hour and be on‑site within 2 hours; regular work hours are 8 am‑4:30 pm, M‑F.
• Submit detailed, itemized quotes; bill in 15‑minute increments; provide purchase‑order‑linked invoices with supporting documentation.
• Complete mandatory check‑in/check‑out procedures for every visit; failure to do so may result in non‑payment.
• Provide a 1‑year workmanship warranty and cooperate with manufacturer warranty claims.
• Deliver all documentation, manuals, software, and passwords to the County; these become County property.
The document does not include dates, contact information, or pricing details, indicating it is a template of terms to be attached to a forthcoming bid package.