Bid 24-19 Tri City Warming Center

The City of Rochester, NH (in partnership with the Tri‑City Mayors and Strafford County) is seeking a vendor to operate a low‑barrier, overnight warming shelter on Willand Road for the 2023‑2024 winter season. The contractor will be responsible for staffing, meals, transportation, hygiene facilities, safety/security, data reporting, and compliance with insurance and indemnification requirements. • Operate a 60‑bed (up to 35 in emergencies) warming center from mid‑Nov 2023 through end‑Mar 2024, providing 24‑hour overnight coverage. • Provide staffing plans that meet minimum paid‑staff ratios, manage volunteers, and deliver training on de‑escalation and Narcan use. • Deliver meals, hygiene services, transportation to/from city transfer points, and comprehensive daily reporting to the Tri‑City Emergency Management Directors. • Maintain required insurance (General Liability ≥ $1 M, Automobile Liability ≥ $500 k) and indemnify the municipalities. • Submit a detailed budget, signed affidavit, and all required certifications by the October 25, 2023 deadline.