Motorola CAD Premier One

The Colorado State Patrol is seeking to upgrade their existing Premier One CAD (Computer-Aided Dispatch) suite, which is a mission-critical system for emergency dispatch operations. The system is deeply integrated with their current records management system and real-time radio infrastructure. The agency has maintained a continuous contractual relationship with Motorola Solutions, the developer and owner of the proprietary source code and database architecture, and believes that leveraging the existing Premier One architecture represents the most efficient and cost-effective use of public funds while maintaining mission-critical continuity. The upgrade will ensure data continuity, eliminate the high costs of a full-scale system replacement, and mitigate the operational risks associated with migrating life-safety services to an unfamiliar platform. Some key points to consider: • The Premier One CAD suite is a proprietary system, and Motorola Solutions is the sole provider of the required version upgrades or maintenance. • The system is uniquely integrated with the agency's existing Motorola radio infrastructure and records management system. • Introducing a secondary vendor would necessitate a complete system replacement, involving the reconstruction of all GIS interfaces and the high-risk migration of mission-critical life-safety data. • The agency has determined that the pricing for the Premier One CAD upgrade is fair and reasonable based on a multi-factor analysis, including historical procurement data and market-competitive rates.