Description
Lincoln County, GA is seeking a qualified vendor to deliver a complete, turnkey Next‑Generation 911 (NG911)‑capable Computer‑Aided Dispatch (CAD) system for its E‑911 Communications Center. The contract includes hardware, software, licensing, integration with existing Motorola CallWorks telephony, RapidSOS, GIS mapping, and optional GCIC interface, as well as installation, testing, training, documentation, warranty, and five‑year maintenance. The solution must support three concurrent dispatch stations (with ability to expand), provide NG911 compliance, mobile field device support, and robust reporting/export capabilities. The county expects a vendor with proven public‑safety CAD experience, especially in rural/small‑county environments, and will evaluate proposals on technical compliance, qualifications, implementation plan, training/support, and total cost of ownership.
• Mandatory pre‑proposal conference on Nov 18, 2026 (attendance required)
• Questions due Nov 25, 2026; proposals due Dec 30, 2026 (2 PM ET)
• Award anticipated Feb 9, 2027; go‑live June 30, 2027
• Scope includes CAD software, workstations, servers, GIS mapping, interfaces (Motorola CallWorks, RapidSOS, optional GCIC), data conversion, training, and five‑year support
• Vendor must demonstrate recent CAD installations in similar rural public‑safety agencies, provide insurance, and meet Georgia procurement rules.