Request for Qualifications for On-Call Professional Instrumentation and Control Systems Services

The City of Asheville’s Water Resources Department is seeking a qualified firm to provide on‑call professional instrumentation, control‑system, and SCADA support services for its water treatment and distribution infrastructure. The contractor must respond to service calls within 12 hours, maintain a fully staffed facility within 120 mi of Asheville, and possess a suite of required certifications and licenses. The solicitation is a qualifications‑based RFQ; no price or award information is disclosed at this stage. • Provide on‑call troubleshooting, calibration, programming (PLC, iFix ≥ 5.8), and emergency support for SCADA and instrumentation systems. • Deliver detailed engineering documentation (block diagrams, wiring loops, as‑built drawings, functional descriptions, and technical reports). • Meet mandatory licensing/certification requirements: NC electrical contractor license, Schneider Alliance Industrial System Integrator (Water/Wastewater), Schneider EcoStruxure certifications, Certified Automation Professional (≥2 staff), PMP (≥2 staff), Certified Ethical Hacker (≥2 staff). • Maintain a service facility within 120 mi and guarantee a 12‑hour on‑site response time. • Submit a concise (≤15‑page) qualifications package by Nov 6, 2026, including cover letter, team resumes, references, and required certifications.