SPECTRUM

The County of Hawaii Department of Water Supply seeks a qualified service provider to deliver a turnkey, fully‑meshed, full‑duplex network connecting five office locations (Hilo Baseyard, Waimea Baseyard, Kona Baseyard, Ka‘ū Baseyard, and Wai‘akea Office Plaza). The provider must supply, install, and maintain routers/switches and all associated hardware/software, retain ownership of the equipment, and ensure 99.95% uptime with guaranteed bandwidths ranging from 20 Mbps to 500 Mbps. Service includes 24/7 on‑site support (four technicians) and the ability to scale up to 1 Gbps without additional construction. The contract runs from 9/1/2026 to 2/28/2027 with a total value of $30,000. • Design, installation, and ongoing maintenance of a multi‑site fiber‑optic network • Provision of routers/edge devices at each site (no extra cost) • Minimum bandwidth per site (20‑500 Mbps) with 18 static IPs • SLA: 99.95% uptime, 24/7 support, 12‑hour dispatch • Monthly recurring charge covering all hardware, software, taxes, and fees