IT Helpdesk Support Services

The County of Orange (“County”), through its Department of Information Technology Services (“OCITS”), provides comprehensive information technology (“IT”) services and support to approximately 2,500 users across multiple County departments. OCITS ensures the delivery of secure, reliable, and innovative IT solutions that enable efficient government operations and public services. The County is seeking proposals from qualified consultants to provide Level 1 helpdesk support services for the County’s users, software, hardware, and cloud environments.Questions are due by 3:00 PM on March 4: [email protected] Business enterprises awarded an identical or substantially similar procurement contract within the past five years: None.