RFP 2025-013 EMS Collection Agency Services Addendum

The City of North Las Vegas is seeking Proposals from qualified Respondents for an award for an Emergency Medical Services Collection Agency Services Contract. The City is seeking Proposals from qualified service providers with the capability to provide collection services of delinquent fees and fines of the City’s emergency medical services transport fees. • The contract will be for a period of 3 years, with two 1-year options to renew. • The successful Proposer will be required to provide all necessary equipment, personnel, and resources to perform the services. • The Proposer will be responsible for collecting delinquent fees and fines, and for providing regular reports to the City on the status of collections. • The City reserves the right to reject any or all Proposals, and to waive any informalities or irregularities in the Proposals. • The City is an equal opportunity employer and encourages minority and women-owned businesses to participate in the proposal process. The following are key aspects of the RFP process: • Proposals must be submitted in a sealed envelope and received by the City no later than the deadline. • Proposals must include all required information and documentation, including a completed proposal form, a detailed description of the proposed services, and a statement of qualifications. • The City will evaluate Proposals based on factors such as the Proposer's experience and qualifications, the quality of the proposed services, and the price. • The City will conduct interviews with short-listed Proposers and may request additional information or clarification. • The City will award the contract to the Proposer that best meets the City's needs and provides the best value. The City is seeking a qualified and experienced Collection Agency to provide Emergency Medical Services Collection Agency Services. The successful Proposer will be required to provide high-quality services, to meet the City's needs, and to provide excellent customer service.