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Massachusetts Commission Against Discrimination·Massachusetts

Accessibility Audit Testing and Services

Closes 4/28/2026$50k – $200kRequest for Quotation
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Description

The Massachusetts Commission Against Discrimination is seeking quotes from qualified vendors to provide accessibility audit testing and documentation of the MCAD Comprehensive Case Management System (CCMS), built on the ServiceNow platform. The successful bidder will test the configured software against the EOTSS Accessibility Standards and provide a list of areas where the software does not meet the standards. The bidder must be independent from the software publisher and integrator and have the freedom to identify any deviations from the EOTSS Accessibility Standards. Some key points of this opportunity include: • The MCAD is committed to achieving meaningful accessibility for all users, including users with disabilities. • The agency follows specific Commonwealth enterprise standards, including standards related to accessibility features of a given system. • The successful bidder will evaluate whether the configured software meets the EOTSS Accessibility Standards. • The bidder will provide a list of all areas where the configured software does not meet the EOTSS Accessibility Standards. • The agency reserves the right to extend the contract up through June 30, 2027.

Attached files

Contact

Randall Lui(Procurement Team Leader)

[email protected]

(617) 994-6020

Key dates

Opened
4/3/2026
Closes
4/28/2026
Duration
3 months

Last updated

Details

Type
Request for Quotation
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
BD-26-1012-CAD01-CAD01-127609

Budget estimate

$50,000 – $200,000

The budget for this opportunity is not explicitly stated in the document. However, based on the scope of work and the fact that it's a fixed-rate, deliverable-based procurement, we can estimate the budget to be in the range of $50,000 to $200,000. This estimate is based on the assumption that the vendor will need to provide a team of experts to test and evaluate the accessibility of the software system, and the complexity of the project will require a significant amount of time and resources.

AI estimate from the solicitation

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