The Massachusetts Commission Against Discrimination is seeking quotes from qualified vendors to provide accessibility audit testing and documentation of the MCAD Comprehensive Case Management System (CCMS), built on the ServiceNow platform. The successful bidder will test the configured software against the EOTSS Accessibility Standards and provide a list of areas where the software does not meet the standards. The bidder must be independent from the software publisher and integrator and have the freedom to identify any deviations from the EOTSS Accessibility Standards.
Some key points of this opportunity include:
• The MCAD is committed to achieving meaningful accessibility for all users, including users with disabilities.
• The agency follows specific Commonwealth enterprise standards, including standards related to accessibility features of a given system.
• The successful bidder will evaluate whether the configured software meets the EOTSS Accessibility Standards.
• The bidder will provide a list of all areas where the configured software does not meet the EOTSS Accessibility Standards.
• The agency reserves the right to extend the contract up through June 30, 2027.
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