Space Data Network (SDN) Mission Operations Center (MOC)

The United States Space Force Space Systems Command is seeking information on fielding a Mission Operations Center (MOC) for the Space Data Network (SDN). The MOC will provide services such as procurement, lifecycle management, technology refreshes, pLEO providers' services management, network performance monitoring, orchestrating space transport network connectivity, user onboarding, information assurance processing, sustainment, and other related tasks. The MOC will consist of a network operations component that provisions, orchestrates, controls, and manages the network transport services, and maintains the health/status and performance of all network elements that enable these services. Some key features of the MOC include: • Providing commercial/government cloud-based and/or government on-premises network and computing infrastructures at multiple security levels • Integrating with new and existing government operational transport networks, government mission user networks, and test networks and applications at different security levels • Providing low-latency cross-domain solutions for processing data across different security levels • Integrating with commercial leased-line providers, Internet service providers, and satellite service providers • Providing redundancy to assure at the minimum 99% operational system availability • Processing both service requests and troubleshooting requests from users • Providing service response and incidence responses to users • On-boarding, configuring, reconfiguring, revoking users and services • Conducting planning, prioritization, and service management to assure services to users • Conducting dynamic capacity planning and resource allocations based on user demands and priority • Monitoring S-band, broadband, and network connections to user systems and interfaces • Maintaining software and security updates on GEP and user terminals • Monitoring fault/performance of GEP, and user terminals • Collecting and ingesting situational awareness data from GEP, pLEO SatOps, pLEO factories, and pLEO PoPs to determine constellation health and status and data trending • Providing virtual interfaces to distribute and ingest situational awareness data for local display and cloud-based access • Generating and disseminating faults and performance reports to external segments • Coordinating configurations and software rollout to GEP and user segments • Automating certification rotation, expiration, and revocation • Ensuring consistent security policies across layers • Maintaining user IP address plans • Providing machine-to-machine and human-to-machine interfaces to add, reconfigure and remove network offerings of the new/existing users • Providing machine-to-machine interface to Application Programming Interface (API) and automation interfaces to government and commercial systems • Providing authentication, authorization, and accounting services • Providing role-based access controls • Providing storage of payload telemetry and network performance data • Complying with industry security and networking standards • Aligning with Modular Open Systems Approach (MOSA) design principles, utilizing open standards, allowing interchangeable modules, independent upgrades and replacements.