City of Roswell - Parking Management Services

The City of Roswell is soliciting qualified firms to assume full responsibility for the management of its public parking system. The contractor will handle enforcement, revenue collection, citation processing, complaint resolution, coordination with local businesses, and event‑related parking planning. Additional responsibilities include providing parking usage data, conducting analyses, recommending rate structures, and supporting the expansion of parking capacity. The scope is city‑wide and covers all existing parking assets. • Manage day‑to‑day parking enforcement and citation handling. • Collect and process parking revenue. • Serve as the primary point of contact for parking‑related complaints. • Coordinate parking logistics for municipal events and private‑sector partners. • Deliver regular data reports, utilization analyses, and rate‑setting recommendations. • Assist with planning and implementing new parking facilities or expansions. • Provide all personnel, equipment, and materials required to operate the system.