Armed Services Blood Program (ASBP)

The Defense Health Agency (DHA) is conducting market research and identifying potential contractors that may possess the expertise, capabilities, and experience to meet the requirements of the DHA Armed Services Blood Program (ASBP) Business Management Support contract. The contract will be for a five-year period, and the contractor will provide business management support services and data analytics for ASBP. The contractor must have the capability to develop and support the ASBP through strategic and tactical goals and leadership-driven projects, analyze process re-engineering, gather and analyze data, propose solutions and improve processes, and track key performance indicators. Key responsibilities include: • Developing and supporting the ASBP through strategic and tactical goals and leadership-driven projects • Analyzing process re-engineering and proposing data-driven initiatives • Gathering and analyzing data to identify trends, patterns, and insights • Proposing solutions and improving processes through stakeholders • Tracking key performance indicators to measure the effectiveness of implemented solutions • Building relationships and effectively managing expectations with diverse stakeholders • Executing a Program Management Plan and generating programmatic data • Developing studies and ad-hoc studies and analysis to improve the performance, productivity, and efficiency of ASBP Operations • Supporting Strategic Planning and business process improvement • Crafting, reviewing, negotiating, and tracking MOAs with external partners • Maintaining a centralized repository of all active and expired MOAs • Conducting data analysis and supporting all the interdependent activities needed to achieve change • Managing analytics and administration management • Participating in the planning and implementation of donor screening procedures • Developing and delivering comprehensive training for WBB collection, transfusion, and storing of fresh whole blood • Assisting with the development of deployment plans for WBB personnel and resources • Proactively collaborating with ASBP stakeholders • Participating in the design, redesign, and enhancement of ASBP Information Management Systems • Generating reports from ASBP systems to support business decision-making • Maintaining and updating system documentation • Developing messaging and materials for blood donation campaigns • Creating newsletters, graphics, videos, and photos for all ASBP communication channels • Maintaining and updating the ASBP website with current information • Ensuring all communications protect donor privacy (HIPAA) • Performing records management and maintaining official electronic records and electronic non-records • Boxing and inventorying inactive paper records eligible for transfer to a Federal Records Center (FRC) • Obtaining and maintaining qualified key personnel • Traveling to locations within the USA and overseas as needed