Description
The Department of Veterans Affairs is seeking potential sources for a service agreement to provide maintenance services for Trumpf and Allen OR tables at the Salt Lake City VA Medical Center. The services include preventative maintenance, corrective maintenance, and telephone support. The agreement will be for a base year with four one-year options. The contractor will be required to provide OEM replacement parts and perform firmware/software updates as needed. The contractor will also be required to provide service reports and adhere to the VA's records management policies.
• The contractor must have an established business with a fully qualified Field Service Engineer (FSE) and a backup FSE.
• The FSEs must have completed a formalized training program and have at least two years of experience in preventive maintenance on the equipment.
• The contractor must provide written assurance of the competency of their personnel and a list of credentials of approved FSEs.
• The contractor must comply with the Federal OSHA Bloodborne Pathogens Standard and provide personal protective equipment to employees.
• The contractor must adhere to the VA's security requirements and not disclose any sensitive information.