Description
The Chicago Housing Authority is seeking a qualified firm to perform quality‑control audits of tenant files across its public‑housing, RAD, and LIHTC programs. The vendor will review both electronic “i‑File” records and paper files held by third‑party property managers, conduct monthly audits of roughly 2,900 files per year (≈ 12 % of the total portfolio), and deliver weekly status updates and detailed monthly reports. Audits must verify eligibility documentation, income calculations, earned‑income verification, and other compliance elements, and the vendor must also manage discrepancy resolution and optional training or form‑improvement services. The contract is a three‑year base term with two one‑year extension options, and the work must meet CHA’s data‑security standards (GLBA, PCI‑DSS, GDPR) and diversity/subcontracting goals (20 % M/W/DBE, 3 % Section 3).