Description
The Community College of Baltimore County is seeking a vendor to provide printing, mailing, and delivery services for a booklet and postcard for the Continuing Education division. The selected vendor will be responsible for printing, mailing, and delivering the materials, as well as managing mailing lists and postage. The contract term is one year, with the option to renew for four additional one-year periods. The vendor must demonstrate large-scale printing capabilities, have experience producing and mailing print pieces of comparable volume and complexity, and maintain a service facility within 100 miles of the CCBC Catonsville campus. Key requirements include:
• Demonstrated experience in large-scale printing, mailing, and delivery services
• Ability to meet release schedules for all three annual mailings
• On-site high-volume mailing capabilities
• Mailing list processing, hygiene, deduplication, and setup procedures
• USPS postage account management
• Customer service processes, including escalation, communication standards, and production timelines
• Contingency and inclement weather planning
• Sustainability options, such as recycled or certified paper options
• Data security and confidentiality measures
• Error resolution and reprint procedures
The proposal should include a technical offer, references, and key personnel information, as well as a price proposal. The selection committee will evaluate proposals based on technical and price criteria.