Provision of an Internal Marketing Tool on an Annual Contract

The County of Gwinnett is seeking a cloud-based Internal Marketing Tool to enable the Communications Department to collect statistical information on employee marketing and communications. The selected solution should provide features such as: * Audience Management capabilities * Campaign and Performance Reporting capabilities * Content Creation and Delivery capabilities * Management based on user access and roles The solution should be a SaaS cloud-based solution with a web browser as the principal user interface, and optional access through mobile devices. The County requires the solution to be secure, scalable, and compliant with various security standards and regulations. The scope of work includes: * Creating a detailed project plan * Configuring and implementing the solution * Quality testing and user acceptance testing * Providing training and support * Maintaining the solution for the duration of the contract The County expects the selected service provider to have experience in providing similar services to similar jurisdictions, and to demonstrate expertise in cloud-based solutions, security, and compliance.