Life Technologies AB Assurance Maintenance Warranty Plan

The U.S. Army Criminal Investigation Laboratory (USACIL) and the Forensic Exploitation Department (FXD) are seeking a contractor to provide annual preventive maintenance and service repair for Life Technologies instruments. The contractor will be responsible for providing all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the needed service and repair of the instrumentation. The contractor will also provide technical support and repair for Life Technologies instrumentation, including an annual preventive maintenance service and technical support for instrument failures or needed repairs. The service will cover the cost of materials/parts needed and the service engineer who performs the tasks. • The contract will be for a base year of 12 months, from 1 January 2026 to 31 December 2026. • The contractor will be required to provide a project manager who will be responsible for the performance of the work. • The contractor will be required to provide a list of telephone numbers where the primary service representative may be contacted during normal working hours and for emergency service calls. • The contractor will be required to provide detailed service reports, including quality assurance and certification for each instrument, within two weeks after the service visit.