Preventive Maintenance and unlimited repair agreement for a Thermo Fisher Q Exactive mass spectrometer, Base + 2 Option years

The US FDA, Center for Biologics Evaluation and Research (CBER) is seeking a preventive maintenance and unlimited repair agreement for a Thermo Fisher Q Exactive mass spectrometer. The contract will cover a base period and two option years, with a total duration of 36 months. The contractor will be required to provide on-site planned preventive maintenance visits, unlimited on-site corrective maintenance/repairs, and certified original equipment manufacturer (OEM) parts for all repairs and maintenance. The contractor must also provide technical support and training to FDA personnel. Key requirements include: * Providing one scheduled on-site planned preventive maintenance visit per year * Providing unlimited on-site corrective maintenance/repairs within 3 business days of call for service * Providing certified OEM parts for all repairs and maintenance * Providing technical support and training to FDA personnel * Having experience providing repair and support activities for the same or similar equipment * Having a verifiable established supply chain with the OEM for specifications, manuals, bulletins, software, and firmware updates, parts, components, subassemblies, etc.