Description
The Department of Veterans Affairs is seeking information for market research purposes to establish a new contract for calibration, maintenance, installation, and technical support services for TempTrak systems located in critical areas of the VA Medical Centers. The contractor will be responsible for annual calibration, installation of new sensors, signal integration, troubleshooting, and resolving system alerts and faults. The contract will be for a base year of 12 months with 4 option years. The contractor must provide proof of OEM authorization and certification, as well as examples of past experience and certifications. The VA is seeking to establish a new service contract on or about December 2025.
• The contract will cover all temperature tracking equipment and systems located within critical hospital areas.
• The contractor must provide annual calibration of all temperature monitoring devices using NIST-traceable standards.
• The contractor must install new sensors in designated critical hospital areas and ensure proper signal integration with existing infrastructure.
• The contractor must respond to VA-initiated service requests for system errors, alerts, or faults within 24 hours.
• The contractor must provide on-site support as needed for critical service interruptions.