Description
The Department of Natural and Cultural Resources is seeking a qualified vendor to provide water taxi services for the USS North Carolina Battleship Memorial. The vendor will be responsible for transporting patrons and staff between the Battleship Memorial and Downtown Wilmington, as well as providing services before, during, and after normal operating hours. The vendor must provide a vessel that can transport a minimum of 20 passengers and at least 3 wheelchairs. The contract term is for three years, with the option to extend. The vendor will be required to pay a minimum monthly docking fee of $1,000.00 and a license fee of 8% of gross revenue collected.
Some key requirements include:
• Providing daily water taxi transportation services for patrons to and from the Battleship North Carolina Memorial
• Providing a vessel that can transport a minimum of 20 passengers and at least 3 wheelchairs
• Providing services before, during, and after normal operating hours seven days a week for 365 days a year
• Transporting passengers across the Cape Fear River from designated landing/pickup spots
• Providing clear boarding announcements, visible staff presence, and procedures for strollers, wheelchairs, and service animals
• Providing accessible boarding meeting ADA guidelines and publishing accessibility features and assistance procedures
• Managing passenger boarding/disembarking and maintaining a professional, helpful environment
• Adhering to all U.S. Coast Guard maritime safety regulations
The vendor will be evaluated based on their proposal, which should include their approach to accomplishing the tasks outlined in the scope of work, their business plan, and their pricing.